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Question
What is the ruling on saying salam to a person to whom you are speaking on the phone, when you do not know whether he is a Muslim or not?.
Answer
Praise be to Allah.The ruling is the same as when meeting him in person. If you know that he is a kaafir, then do not initiate the greeting. But if you do not know, there is nothing wrong with that.
And Allah is the Source of strength.
Source: IslamQA (Sheikh Muhammed Salih Al-Munajjid)